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Shipping and Privacy

PAYMENT

All payments on the this website are made through Paypal. Major credit cards and paypal accounts can be used. This ensures maximum security on our E-Boutique. If you have any concerns or questions with this procedure, please contact our E-Boutique Administrator (info@ninaandb.com.au) before making your purchase. Refunds are made in the same method as purchase.

SHIPPING
We deliver Australia-wide and internationally.
Parcels can be delivered to your home or work address. As we ship with Australian Registered Post all parcels will need to be signed for upon arrival. In the event no one can sign at your address, the courier will leave a card for you to collect from the nearest Post Office.
Any delivery date or time specified by Nina&B. is a best estimate only, and we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

All Australian orders are delivered using Australian Registered post, to ensure that all parcels can be tracked and delivered as quickly as possible.
Deliveries can take 1-15 working days. Please contact Nina&B. with any querries at info@ninaandb.com.au before during or after any purchases made.
Any orders placed on a Saturday, Sunday or Public Holiday will be processed within 24 hours of the next business day.
Please note that we cannot guarantee next-day delivery, as there can be unavoidable delays within Australia Post.
International:
Please be advised that international orders may require 1-5 business days of processesing once your order is placed.
Once your parcel is dispatched, delivery may take anywhere from 3-20 business days. This is a best estimate only.
International Express Post, can be organised by our E-Boutique Administrator (info@ninaandb.com.au) please contact us before purchase as further payment may be required.
Please note that international shipments can incur customs or import duties, taxes or delays once they reach their destination. As the recipient, you are liable for these charges in order to release the shipment. We are unable to estimate what these will be, so it is best that you contact your local office for further information.
Please note that any International orders that exceed over 1kg may incur further charges, and will be advised by our Dispatch Manager after your order is placed.

SHIPPING COSTS
Within Australia Complimentary FREE Registered Express Post for all orders over $100.
$12 Registered Express Post for all orders under $100
AUD $20 New Zealand
AUD $30 All other countries

RETURNS PROCEDURE
Full-priced goods in a saleable condition, unworn, and with original tags attached may be exchanged for a different size or style, or returned for a credit note. A refund will only be provided if your goods are faulty or damaged during shipping. Items must be returned within 7 days of purchase, after this time all sales are final.
PLEASE NOTE: All sales on reduced items are final.
A Returns Authorisation Number will need to be obtained by emailing info@ninaanb.com.au . You will need to provide your full name, order number, item/s and reason for return. Upon receiving your Returns Authorization, please complete your returns form which will be emailed to you.
We offer free shipping for each order over $100, however any postage of goods back to Nina&B. or exchanges will be required to be covered by the customer. We recommend that return shipping is traceable. A prepaid Australia Post Sachel needs to be included with the goods, with customers return address. In the event that the package is not received or lost in transit, Nina&B. will not be liable. Items returned without an RA Number will not be accepted, and you will be liable for return shipping.
We observe the right to deny refunds if the merchandise returned fails to meet our refund policy requirements.
For all enquiries please contact info@ninaandb.com.au
If you have any further questions regarding payment, shipping or our returns policy, please email us.

ONLINE SECURITY
We respect your privacy at Nina&B. and any information collected on this website will be kept confidential and will not be sold, disclosed or loaned to any other organisations other than related companies and third parties directly related to the delivery of the products you have purchased from the Nina&B. website.

PRIVACY ACT
Nina&B. actively seeks to comply with the Australian privacy laws. We aim to ensure that our privacy policy continually meets all legal requirements in order to maintain and honour your privacy. Please see more information about the National Privacy Principles at the Federal Privacy Commissioner’s website: www.privacy.gov.au
Thank you.

TERMS AND CONDITIONS

The content of this site www.ninaandb.com.au and www.ninaandb.com.au is owned and operated by Nina&B. All materials appearing on this site are for the sole purpose of shopping and purchasing with Nina&B. You may not use materials from this site, copy, reproduce, upload, republish, reproduce by any menas or by any form materials. Any unauthorised use of materials appearing on our website could violate tradmark and copyright laws.

Prices on this website are subject to change with out notice. All credit cards are charged in Australian Dollars through Paypal which determines the exchange rate. Nina&B. does not have control over exchange rates or internationl customs fees which may be applicable in different countries. If you refuse to pay any customs charges your package may be abandoned. Nina&B. will not be held responsible of any loss of funds as a result of this event.

A sizing chart has been provided which is only an estimate and can change from item to item depending on different fabrics and techniques used.
Delivery times by this website are estimates only and Nina&B. will not be held accountable for any late deliveries, lose or damge relating to late deliveries.

Nina&B. including all directors, third party associates and staff alike associated with this website are not liable to the maximum extent permitted by law to you or anyone else for any loss of profit, contracts, loss of income, damage sufferered as a result of negligence araising from the use of this website and any products sold here.

Thank you